VIVIENNE ROSSANO | Head of Client Service & Operations

Vivienne is responsible for the day to day running of the business; and brings extensive client engagement and change management expertise that will be of future value to our clients. These are growing areas of need and will help Encore continue to deliver on our purpose “...to inspire the industry to play the long game successfully and bring trusted Advice to more Australians...".

Vivienne is an organizing specialist with over 2 decades of successful experience organizing within professional, personal and domestic environments.

Vivienne has a high attention to detail whilst also having a clear concept of the bigger picture. This is demonstrated in over a decade’s experience operating in the financial services industry providing invaluable sales support and service to both internal and external clients and running her interior design business which aims to create functional living spaces.

A strong believer in the power of positive thinking and personal responsibility, Vivienne develops these qualities within herself on a daily basis through her yoga practice and the raising of her 3 sons. Vivienne enjoys family holidays to far and exciting places and can also be found exercising her much loved Labrador Bella.